Terms of Service

These Terms of Service ("Terms") govern your use of the website at morsetechgroup.com and any consulting or advisory services provided by Morse Technology Group LLC ("Company," "we," "us," or "our"), a limited liability company registered in the State of Florida. By using this website or engaging our services, you agree to these Terms.

1. Nature of Services

Morse Technology Group LLC provides technology consulting, advisory, and documentation services to small and mid-sized businesses. Our services include, but are not limited to:

• Microsoft 365 tenant security reviews and configuration assessments
• IT documentation and technology inventory services
• IT readiness assessments and gap analysis
• Cybersecurity advisory services
• IT compliance consulting (FTC Safeguards, general data governance)
• Network infrastructure review and advisory
• Small business IT advisory retainers

All services are consulting and advisory in nature. We provide analysis, recommendations, and documentation — not implementation, managed infrastructure, or ongoing technical support unless explicitly defined in a separate, written Statement of Work.

2. Service Limitations and Scope

2.1 What We Do Not Provide

Unless explicitly agreed in writing, Morse Technology Group does not provide:

• Unlimited helpdesk or end-user technical support
• 24/7 network monitoring or managed operations center services
• On-site hardware repair, installation, or replacement
• Software licensing procurement as a primary service
• Residential or consumer technology support
• Emergency incident response with guaranteed response times
• Legal, accounting, or regulatory compliance advice

2.2 Statement of Work

Formal consulting engagements are governed by a separate Statement of Work ("SOW") or engagement letter, which defines the specific scope, deliverables, timeline, and fees for the engagement. In the event of any conflict between these Terms and a signed SOW, the SOW shall control with respect to the specific engagement.

2.3 Acceptance of Work Products

Deliverables are considered accepted if the client does not provide written notice of specific deficiencies within ten (10) business days of delivery. Accepted deliverables constitute final completion of the relevant scope item.

3. No Guarantee of Regulatory Compliance

Consulting services provided by Morse Technology Group may reference regulatory frameworks including, but not limited to, the FTC Safeguards Rule, HIPAA Security Rule considerations, NIST frameworks, and Florida-specific data protection requirements. Our services are advisory in nature and do not constitute legal advice, regulatory compliance certification, or guarantee of compliance with any statute, regulation, or standard.

Regulatory compliance ultimately depends on your organization's operations, internal policies, and ongoing practices — factors that extend beyond the scope of any consulting engagement. We recommend that clients obtain independent legal counsel for matters involving regulatory compliance obligations.

4. Microsoft 365 and Third-Party Platform Access

Certain engagements require temporary access to your Microsoft 365 tenant or other technology platforms. By granting such access, you represent that:

• You have the authority to grant the requested access level
• The access grant does not violate any third-party agreement, license, or applicable law
• You will revoke or modify access promptly upon completion of the engagement or upon written request

We will use the minimum access level necessary to complete the agreed scope and will not access, copy, or retain data beyond what is required. Access credentials provided to us are treated as confidential and are not shared with third parties except as required to complete the engagement with your explicit authorization.

5. Confidentiality

Both parties agree to maintain the confidentiality of each other's proprietary and sensitive information disclosed in connection with an engagement. For the purposes of these Terms, confidential information includes:

• Business operations, financial information, and internal processes
• Technology configurations, security posture details, and access credentials
• Engagement work products, assessments, and findings
• Pricing, fee arrangements, and commercial terms

Confidentiality obligations survive the conclusion of any engagement for a period of three (3) years, except with respect to information that becomes publicly available through no fault of the receiving party.

6. Fees and Payment

Fees for consulting services are set forth in the applicable Statement of Work or engagement letter. Unless otherwise agreed in writing:

• Invoices are payable within fifteen (15) days of the invoice date
• Late payments may accrue interest at 1.5% per month or the maximum rate permitted by Florida law, whichever is less
• Retainer fees are earned upon receipt and are not refundable except as specified in the SOW
• Out-of-pocket expenses (travel, specialized software required for the engagement) are billed at cost with prior written approval

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MORSE TECHNOLOGY GROUP LLC AND ITS MEMBERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE USE OF OUR WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability for any claim arising from or related to a specific engagement shall not exceed the total fees paid by you for the specific engagement giving rise to the claim in the three (3) months preceding the event giving rise to liability.

Some jurisdictions do not allow the limitation or exclusion of certain warranties or liabilities, so some of the above limitations may not apply to you.

8. Disclaimer of Warranties

THIS WEBSITE AND OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our advisory recommendations will prevent data breaches, security incidents, regulatory findings, or any other adverse outcome. Technology security is an ongoing organizational function, and consulting advice represents our professional judgment based on information available at the time of the engagement.

9. Intellectual Property

Engagement deliverables — including assessments, documentation, reports, and written recommendations — produced under a signed Statement of Work become the property of the client upon payment in full of all fees associated with the engagement.

Methodologies, templates, checklists, and general frameworks developed by Morse Technology Group remain our proprietary intellectual property. Clients receive a license to use engagement deliverables for their internal business purposes but may not resell, sublicense, or distribute our work products to third parties without written consent.

All content on this website, including text, design, and structure, is the property of Morse Technology Group LLC and may not be reproduced without written permission.

10. Website Use

You may use this website for lawful purposes related to evaluating or obtaining our consulting services. You agree not to:

• Attempt to gain unauthorized access to any portion of the website or its underlying systems
• Use automated tools to scrape, index, or harvest content from this website beyond normal search engine indexing
• Transmit malicious code, spam, or any content that could damage our systems or the systems of others
• Misrepresent your identity or affiliation when submitting contact forms or communicating with us

11. Governing Law and Dispute Resolution

These Terms and any disputes arising from or related to our services are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes that cannot be resolved informally shall be submitted to binding arbitration in Brevard County, Florida, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

12. Changes to These Terms

We may update these Terms periodically. The effective date at the top of this page reflects the date of the most recent revision. Continued use of this website or our services after any changes constitutes your acceptance of the revised Terms. Material changes to terms governing active engagements will be communicated in writing.

13. Contact

Questions about these Terms may be directed to: